We are not able to provide phone support at this time. Instead we support our customers via our web-based documentation, our blogs and support articles, and our email-based support system.
Unfortunately, adding phone support to our site would significantly increase the cost of our service so I don't expect us to add that capability anytime soon.
Our support team works very hard to provide users with help via email. If you have watched the ”Getting Started with StockCharts” video and still have questions, please click the Contact Our Support Button to the right and let us know what they are so we can help.