Support

Welcome! This section can help answer your questions about using StockCharts.com. Just click on the links below to learn more.
New to the website? Our Getting Started Tutorial can get you up and running quickly. If you are completely new to the site, be sure to read our Newcomer's Guide to quickly learn how the site is organized.

Finding Answers

If you are having trouble finding something on the site, just enter your question in the box below to search for the answer.

You can also review our extensive list of Frequently Asked Questions for solutions to common problems.

Need More Help?

Have a question? Have a question, concern, issue, comment or problem? Click here to send it to us.

Instruction Manuals and Tutorials

Here's the complete list of manuals for all of the tools on our website.

Our Extra! ServiceOur Basic ServiceSharpCharts
ChartNotesStandard ScansAdvanced Scans
P&F ChartsDynamic P&F ChartsPerfCharts
MarketCarpetsGalleryViewCandleGlance


We also have published several follow-along tutorials that everyone should work through:

Getting Started with StockCharts.com
Getting Started with Stock Scans

Our Blogs

We maintain several blogs that contain lots of helpful information. Here's a list of what we currently offer:

  • StockCharts.com - Chip Anderson - A behind-the-scenes look at StockCharts.com from the president's perspective.
  • StockCharts.com - Don't Ignore This Chart! - A new feature from us. A daily look at charts with interesting technical developments.
  • StockCharts.com - ChartWatchers - The new home for our free newsletter. Look for articles to appear here first before they are sent out as complete emails.
  • StockCharts.com - Mailbag - Our "Letters to the Editor" blog. Real questions from real users with real answers from the people that better darn well know… us!
  • StockCharts.com - Scanning Stocks - Tips, tricks and example stock scans that can help you get the most out of the StockCharts.com Scan Engine.
  • StockCharts.com - Status - Reports about server availability. Every day we'll post a summary of our service performance including how much downtime we had (if any).
  • StockCharts.com - Step by Step - Our tutorial blog with lots of easy to follow instructions for doing common tasks. Charting, scanning, changing settings - even fixing common browser problems; all will be explained with lots of pictures to guide you through.
  • StockCharts.com - What's New - Latest announcements about new content and features on StockCharts.com.

ChartSchool

ChartSchool teaches you the How, the What, and the Where of stock charting. Here you can browse our large collection of detailed charting articles or you can look up specific terms in our comprehensive glossary. We are confident that you will find this section of our site VERY useful.

ChartWatchers - Our Free Electronic Newsletter

ChartWatchers Subscribe to our free email newsletter, ChartWatchers. Published on the first and third weekend of each month, ChartWatchers will keep you up-to-date on the latest market developments as well as the latest improvements to StockCharts.com. With timely articles by John Murphy, Arthur Hill, Carl Swenlin, Richard Rhodes and Chip Anderson, every issue is a must read for all StockCharts.com users. Subscribe today!

Still not convinced? Check out the ChartWatchers Archives - every issue of ChartWatchers ever published going back to our founding in 1999!

Site Map

Still lost? See if our Site Map can help you find your way.

About StockCharts.com, the Company

StockCharts.com, Inc. provides financial information to on-line investors via our award-winning technical analysis tools. Our mission is to help on-line investors make better investment decisions. In addition to interactive charting tools based on Sun Microsystems' Java platform, the site features educational content, discounted financial books, and technical market commentary by John Murphy, one of the best known authors and chart analysts around. Privately held and profitable, StockCharts.com, Inc. was founded in 1999 by Chip Anderson, a ten-year Microsoft veteran.

Here is a list of significant Milestones that StockCharts.com has hit over the years going back to our founding back in 1999.

The Fine Print

Here are the links to our Privacy Statement and our Terms of Service.