Frequently Asked Questions

What is my User ID/Password?
Click here to have your User ID and Password sent to you. Check your "Junk Mail" folder if you do not receive this email within 5 minutes.
Why is your data sometimes different from other sources?
Our price data is adjusted to remove the artificial effects of splits, dividends and distributions from our charts. This may cause our historical data to differ from other data sources. Click here for more information.
How much does your service cost?
How do I manage my renewal settings?
Click on the "Your Account" link in the upper right corner of any page to update your account settings.


    Your message has been sent.

    Still need help? Have some feedback for us?

    Please note: If you have several unrelated questions, please submit each question separately so that we can answer them more effectively. Also, please do not submit the same issue more than once.
    1. 1
      Please provide your email address below so that we can respond to your message.
      We will not share email address with anyone. Our privacy policy.
    2. 2
      If you are reporting a specific problem with the website, please enter the web address of the page with the problem into the space below.
      (the thing that starts with "https://" at the top of your browser window.)
    3. 3
      Please tell us about the problem you are seeing OR enter your question / feedback for us into the space below.
      IMPORTANT: If we have already sent you a response to your question via email, please do not use this form to reply to us. Instead, use your email program to reply to our response.
    4. 4
      Attach a screenshot (optional)
    5. 5
      Please verify that you are not a robot by clicking this box.
    6. submit wait spinner
    We want to make sure you are aware of the following important information: