I wanted to let everyone know where things stand with our Internet connections after last month's dual whammy.
The fiber cable that was damaged is fully repaired and working well. We've had our vendor add additional physical protection to the cable itself down in the manhole where the problem occurred. We don't expect a repeat of that particular problem as a result of those changes.
The Cisco router that also failed on us has been replaced. The new router is installed and is connected to the fiber cable using completely new hardware. As of late yesterday afternoon
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