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Well... It appears that the demand for European technical charts is lower than we expected when we lauched our European services in the middle of last year. In December, I asked for input from Europe-based ChartWatchers about how we could improve that service and make it more attractive. I only received 4 replies.
Don't get me wrong - I appreciated those replies tremendously, but the fact that only four people responded just confirms what we have been seeing with the very low subscription numbers for European services. People are just not that interested in the LSE, Euronext and German markets at this time.
At the end of 2011, I stepped back and looked at the low subscriber levels we are seeing as well as the high (very high) costs of providing European data. I was forced to come to a disappointing conclusion - we cannot continue to provide data for European stocks at this time.
Things may change as some point in the future, but for now, we're going to have to end our Extra/EU and Extra+ services. The last day we will provide data for LSE, Euronext and German stocks will be March 1st, 2012.
If you currently subscribe to our Extra/EU or Extra+ services and your account expires after March 1st, watch your email box for a letter from us explaining what your options are. You'll have a choice of either a pro-rated refund or the ability to convert your remaining time into one of our other charting services.
If you are a member of our Basic, Extra or ExtraRT services, nothing with change as a result of this decision.
Again, my apologies if you have come to rely on us for your European chart analysis. This was not an easy decision to make. In the end, there just wasn't enough demand to justify the steep costs.
- Chip
