(I'm reposting this blog article from 2010 because the advice is still 100% accurate. Moving to OpenDNS is one of the best ways to improve your internet experience. - Chip)
Earlier this week, we started getting reports from several of our users that they couldn't connect to our website anymore. This was very strange because 1.) we hadn't changed anything and, 2.) clearly most of our users could connect just fine.
After some investigation, we noticed that the people that were having connection problems all used "shaw.ca" as their ISP. Some more testing revealed
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