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Starting last Friday, for unexplained reasons, Yahoo.com's mail servers started rejecting all mail messages that we send to Yahoo email users. I am trying everything I know to get the people at Yahoo to fix this problem but so far, no luck. Unlike the great support people here at StockCharts, the Yahoo mail support folks are not responding to my pleas for assistance. It is a very frustrating situation. We are doing the same things we've always done with respect to sending mail message - this issue has popped up because of changes that Yahoo made.
If you use a Yahoo.com email address, you might want to get an email address somewhere else. If they starting blocking our emails out of the blue, who knows what other important messages may not be getting through?
This problem means that Yahoo.com mail users are currently not getting Market Message update notifications, emailed SharpCharts, or subscription update notifications.
My apologizes for whatever problems this has caused (or will cause in the future). I will continue to try and reach someone at Yahoo that can fix this problem but currently things don't look promising. If anything changes, I will post an update on this blog.
26-Aug: Update: The Yahoo mail gods appear to have fixed the problem. Currently we are able to send mail messages to yahoo.com users. Hopefully it will stay fixed this time.
Posted by: kurt kuehn August 26, 2009 at 09:26 AM