Chip Anderson

March 2009

Chip Anderson

Gap in Time Warner (TWX) Chart will be Removed Monday Afternoon

by Chip Anderson

Time Warner (TWX) is splitting off their cable business.  That change will have a big impact on the stock starting on Monday (March 30th).  Basically it will result in a big reverse split and a distribution-like adjustment to TWX. As you hopefully know, we adjust our historical data to eliminate the "artificial" effects of things like splits and distributions.  Unfortunately, right now (Sunday PM) we do not know the exact details of the adjustments that are being made. In order to be sure, we've decided to delay the adjusting of TWX's historical data until Monday Read More 

Chip Anderson

We Support the "Company-Customer Pact"

by Chip Anderson

Today, I'm happy to publicly announce that StockCharts.com has signed and will support the "Company-Customer Pact" to the best of our abilities.  This is another in a series of steps we are taking to improve our support for the people that use our website. The Company-Customer Pact is a collection of 5 practical measures that companies and customers can take to improve "the adversarial tone that too often dominates the customer experience."  Here's the pact in its entirety: In many Read More 

Chip Anderson

Market Message Improvements Now Online

by Chip Anderson

Today we're unveiling several design changes to the "John Murphy" area of our website.  These changes include: A new, cleaner design that echos the look of our free commentary areas - i.e. out blogs (i.e., this page!) Email notifications that let subscribers see the title of each post along with the author's name without having to visit the website. A new name - "StockCharts' Market Message with John Murphy" that reflects our approach of supplementing John's commentary with content from Arthur Hill and others. A new video version of the Market Message that will debut Read More 

Chip Anderson

Firefox. Just do it.

by Chip Anderson

My web programmers are forcing me to write this at gunpoint.   Well  sort of.  They really do have a good point though.From time to time a user will write to us with a problem that they are having and, after digging into the issue for a while, we end up completely stumped.  None of the standard advice for fixing things helps.  None of the non-standard advice helps either.  We all just stand around scratching our heads and throwing our hands up in despair. These are not problems with our site per se.  The people Read More 

Chip Anderson

Outages = Bad, Blogging During Outage = Helpful?

by Chip Anderson

Well drat.  Our 100% uptime value on our Pingdom report is now a thing of the past.  You can read all the gory details in this Status blog post. Yesterday's outage was the first we've had in a long time - hopefully the last for a long time also.  It was also the first we've had since we started publishing these blogs and it pointed out several advantages to our new blogging approach: 1.) Have a separate set of servers in a different location that can continue to work even if the main site is down.These blogs are hosted by TypePad.com on their servers which were Read More 

Chip Anderson

The $CPC Intraday Data Dilemma

by Chip Anderson

$CPC is our symbol for the CBOE Put/Call ratio.  It is a market sentiment indicator that shows the total number of "Put" options (bearish) divided by the total number of "Call" options (bullish).  That means that it is an "inverse" indicator - i.e., readings below 1.0 are bullish while readings above 1.0 are bearish.  Here's a daily $CPC chart for the past couple of years:  Click here for a live version of this chart Some people find the daily $CPC too volatile and use the 20-day Read More